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RAC WA Myaree, Western Australia, Australia

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RAC WA Myaree, Western Australia, Australia

2 days ago Be among the first 25 applicants

Join to apply for the Team Leader role at RAC WA

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Looking for an opportunity with a reputable WA brand that values work-life balance? At RAC Auto Services , we operate over 10 centres throughout the Perth metro area, offering the security of guaranteed working hours and clear start-stop times. We’re currently seeking a passionate and driven Workshop Team Leader for our Myaree facility.
As a Workshop Team Leader at our Myaree centre, you’ll manage and motivate a dedicated group of technical experts, ensuring daily operations run seamlessly in a safe, supportive environment. You’ll also have direct involvement in quality checks, fault diagnostics, and adherence to safety and regulatory requirements.
What's On Offer

• Competitive Pay & Benefits & Rewards
• 9-day Fortnight - discover how you can earn full-time wages while enjoying the convenience of a nine-day fortnight.
• Overtime and penalty rates as applicable
• Access to over 100 retail partner discounts
• Leadership development programs to refine your management skills
• Positive work environment
• Free roadside assistance
  

What Are We Looking For

• Qualified Automotive Technician
• Licensing: C-Class Driver’s License and Motor Vehicle Repairer’s License
• Technical Skills: Comprehensive background in servicing, repairs, and diagnostics
• Leadership Abilities: Proven capacity to motivate and mentor a diverse team
• Organizational Strength: Capable of prioritizing tasks, managing workload, and resolving conflicts
  

How to Apply?
Ready to elevate your career at RAC Auto Services? Click Apply Now to begin your journey. For any questions or additional information, please contact: Lorretta Jackson, Talent Acquisition Partner (Motoring and Home Services)

• 9436 4356 |
  

Supporting Diversity & Inclusion
RAC is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application or contact for assistance through the recruitment process.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Consumer Services

Referrals increase your chances of interviewing at RAC WA by 2x

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Catering - Team Lead
$26.71 per hour + benefits
Melbourne CBD, Vic

• Early starts afternoon free
• Work with Qualified chef
• Fun team environment

Eurest is your complete workplace food and catering partner. We can take care of everything from your tea room to the boardroom, as well as create customised workplace eateries you can call your own. We’re also very experienced at looking after the food and beverage needs of corporate offices, distribution centres, and manufacturing facilities.

THE POSITION

• Direction and leadership of the onsite catering team
• Working efficiently and able to adapt to changing circumstances
• Manage deliveries, orders, stock rotation and cleaning duties
• Engage with clients and customers

THE PERSON

• Previous experience in comparable environment
• Available at least 3 morning per week
• Understanding of Food safety and HACCP
• Strong work ethic - willing to learn and be part of a fast-paced dynamic team
• Great energy, flexible approach and immaculate presentation
• Must be able to work autonomously and in a team
• Intermediate MS Office

THE BENEFITS

• Easy access to 100+ retail discounts
• Opportunity to learn new skills and move to different internal roles
• Access to a wide variety of training & development
• Work life balance
• Clear career paths and support to achieve your goals

Apply Today!

For any further queries, please send an email to

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Join to apply for the Team Leader role at Aware Super

1 week ago Be among the first 25 applicants

Join to apply for the Team Leader role at Aware Super

Direct message the job poster from Aware Super

Your SUPER career starts here
As one of Australia's largest profit-for-members superannuation funds, we always remember whose money it is and whose future we're looking after. We work to reimagine a new way forward for our 1.1 million members and their communities. Each other. And our world.
Sound good? Learn more about us and what we do at awaresuper.com.au
Your New Role
The Team Leader role is responsible for building and leading a high performing member-focused team to deliver a 'Members First' experience to Aware Super members. This role is responsible for leading, coaching and mentoring a team of Service Consultants to exceed individual and team targets across, inbound/outbound, voice enquiries, written (including social media and live chat), along with and face to face member enquiries. As a Team Leader, you will also be responsible for:

• Lead a team of Service Consultants to deliver a 'Members First' experience;
• Drive and foster a strong service culture to ensure the Service Centre delivers, through all interactions, an experience aligned to our brand values and promise;
• Ensure service and advice is provided to members and employers within regulatory guidelines and compliance with all relevant legislation and business policies.
• Develop and coach a high performing team, that delivers expected service performance. Work closely with other Team Leaders and across the value stream to improve First Contact Resolution and overall member satisfaction.

This is a 12 month full time opportunity, based in Perth CBD.
How do you exceed our expectations?

• The idea of being part of our growth is exciting and you want to play a pivotal role in making super simple;
• Strong leadership experience and skills in a contact centre, with expertise in developing and leading high performing, engaged teams (preferably in a financial services environment);
• High level of skill and experience in coaching and mentoring others;
• Extensive superannuation/financial services industry knowledge including relevant legislation;
• Strong interpersonal skills including effective stakeholder management and the ability to communicate across a broad and varied audience;
• Experience in leading and influencing change;
• Excellent written and verbal communication skills and experience delivering presentations; and
• You are balanced in accepting risk in any decision you face. You are curious to understand risk context and choose to speak up as we simplify, learn and grow.

Employee Experience
We understand that not everyone works in the same ways. We value flexibility and know that it helps you manage work and life.
Why you'll love working at Aware Super:

• Have a super impact: You'll think big and care deeply to help more Australians live their best lives in retirement.
• Be part of something super unique: You'll work to reshape super and retirement. We'll invest in your growth and give you the opportunity to work on career-defining projects.
• Work with super humans: You'll work hard and innovate, but also have some fun along the way.
• Feel super cared for: We'll support your wellbeing today, as well as in the future. Enjoy a health & fitness reimbursement, work from home technology reimbursement, salary continuance insurance and organisation-wide meeting free zones.

The Aware Super difference
At Aware Super, we believe that diversity of thought, background and experience creates better outcomes for our members and communities and a stronger sense of belonging for our people. We value a diverse workplace and strongly encourage women, Aboriginal & Torres Strait Islander people, people with cultural and linguistic diversity, LGBTQIA+ individuals, people with disabilities, and mature-age individuals to apply. We are proud to be consistently recognised as an Employer of Choice for Gender Equality and our CEO, Deanne Stewart, is a Pay Equity Ambassador.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Finance

Referrals increase your chances of interviewing at Aware Super by 2x

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Introduction

Welcome to Gallagher – a global leader in insurance, risk management, and consulting services. With a growing team of more than 52,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Gallagher is a global leader in Insurance broking, risk management and consulting, with over 53,000 employees worldwide in over 130 countries. We have a global reach with a local presence and pride ourselves on being a socially responsible and an ethical organisation expressed through our Shared Values, The Gallagher Way. We are proud to have been awarded one of Insurance Business Australia Top Insurance Employers and Forbes Best Employer for Women .

As a Team Leader in the Select Division, you will collaborate closely with the Client Service Manager to oversee operational functions. Your leadership will empower team members to focus on client needs and drive sales for Gallagher's insurance and financial services products. Additionally, you will coach, develop, and manage team performance to achieve financial targets and execute the Select strategy effectively.

Key Responsibilities (but not limited to):

• Achieve revenue and retention targets, acquire new business, and maintain strong client relationships through timely and accurate service.
• Conduct performance reviews, implement development plans, and ensure effective onboarding and training of team members
• Ensure compliance with documentation standards, manage debtor accounts, and lead strategic operational changes within the team.
• Provide specialist advice in insurance and risk management, manage placements, claims, and renewals, and uphold industry compliance standards.

Key to this role is strong interpersonal and leadership skills, and the commitment to deliver a positive experience for all clients. Ideally, you will possess experience in a similar role within the Insurance or Financial Services industry plus:

• Tier 1 (Insurance Broking) qualification or willingness to complete
• Proven background in Insurance or Financial services, with a focus on team leadership
• Demonstrated problem solving & decision making
• Emotional intelligence & Adaptability
• Attention to detail
• Capable of cultivating a collaborative and high-performance team environment

Gallagher Benefits – we offer great benefits and career development opportunities including tuition assistance; career development and training to build a personalised career pathway; wellbeing offerings; employee assistance program; additional weeks’ Lifestyle leave; Gallagher Rewards for discounts at 350+ major retailers; Employee Stock Purchase Plan to invest in the company's growth potential; paid Volunteering days; and salary scarified superannuation options.

Gallagher is an Equal Employment Opportunity (EEO) employer committed to the principles of workplace diversity and inclusion. We welcome all people regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. We are committed to providing a working environment that embraces and values diversity, equity and inclusion.

Apply now via our careers website, or for further information, please contact our Talent Acquisition team at

Any offer of employment and subsequent continuing employment is dependent upon the satisfactory completion of background checks by Gallagher or by an external third-party provider.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
• Novated Leasing opportunities
• Two paid volunteer days annually
• Health Insurance Discounts with our Group Insurance Plan
• Employee Stock Purchase Program
• Paid parental leave

Other benefits include:

• Flexible and hybrid work arrangements
• Mental Health and Wellbeing Support for yourself and immediate family members
• Employee Recognition Awards and Service Milestone Recognitions
• Peer Support Program
• Annual flu vaccinations
• Access to Reward Gateway – discount offers at over 350 retailers!
• And more.

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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The Opportunity

Newcastle Anglican is seeking a permanent Senior Care Assistant or Team Leader. You will be part of a multi-disciplinary team providing excellent care to seniors in our residential aged care homes. This role offers an excellent opportunity for an enthusiastic and energetic individual looking to gain further experience in a great team environment. You will have the opportunity to make every moment matter by bringing respect, compassion, integrity, and enhancing the wellbeing of our residents and consumers.

Current Vacancies

• Kilpatrick Court - Toronto PT 2-3 shifts per fortnight
• Jesmond Grove – Jesmond PT Week 1 Wed AM, Thu PM, Fri PM; Week 2 Thu PM, Fri AM, Sat AM

Why Work for Us? Benefits

Our teams are the heart of what we do here at Newcastle Anglican. As part of our faith-based organisation, you will have access to the following benefits:

• Competitive hourly rate of up to $30.88 p/h
• Up to 40% discount on school enrolment fees at any of our Newcastle Anglican schools
• Refer A Friend bonuses
• Salary packaging options (up to $611/fortnight)
• Discounted private health insurance through Medibank
• Career and development opportunities – we want you to flourish!
• Access to over 300+ gyms with the Fitness Passport Program
• Free access to our corporate Employee Assistance Program
• 14 weeks paid parental leave or 3 weeks paid partner leave

Role & Responsibilities

• Lead and mentor a care team under the supervision of the Registered Nurse/Residential Care Manager
• Administer medication under the delegation and supervision of the Registered Nurse
• Contribute to the clinical care of consumers, including maintenance of clinical records

About You

• Certificate IV in Aged Care or equivalent
• Current First Aid Certificate (ongoing requirement) or willingness to obtain
• An ability to work effectively as an individual and within a team
• Effective written and verbal communication skills
• Ability to accurately document residents' care and progress

Who We Are

Formerly known as the Anglican Diocese of Newcastle, Newcastle Anglican is a faith-based organisation serving the people of the Hunter and Central Coast. We offer a leading Christian presence through our parishes, four schools, Anglican Care, and Samaritans. Our vision is for people to flourish because of what we do, inspired by the way of Jesus. We provide a culturally safe environment for Aboriginal and Torres Strait Islander peoples and welcome all applications.

For more information, visit or email the talent team at . You must have the right to work in Australia. No third-party applications please.

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Job Title:

Team Leader

Job Description

The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.Essential Functions/Core Responsibilities

• Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements
• Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly
• Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment
• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations
• Communicate expectations to employees and provide timely updates
• Provide subject matter expertise in handling escalated customer calls as needed
• Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities
• Stay current on internal work processes, policies and procedures. Attend required manager development training
• Promote the Concentrix values through both behavior and attitude, including being an advocate for team members

Candidate Profile

• Associate's degree in related field with two to four years of relevant experience preferred
• Highly motivated individual with skills to develop and coach team members to achieve performance expectations
• Work well under pressure and follow through on items to completion
• Strong communication skills, both written and verbal
• Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable
• Ability to mentor, coach and provide direction to a team of employees
• Willingness to work a flexible schedule
• Should be Native Japanese
• fluency in Japanese and English

Career Level Description

Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments. Coordinates and supervises the daily activities of business or technical support or production team members. In charge of handling single and medium-sized line of business. Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager. Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues. Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.

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• Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made
• Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies
• Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates
• Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement management policies
• Support and manage the program together with other Team Leaders and Managers
• Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization’s policies and applicable legal requirements
• Manage team members on their performance on a regular basis, and write and deliver performance appraisal.
• The Team Leader’s role is a managerial level position, a position reposed with trust and confidence.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Location:

MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40

Language Requirements:

Time Type:

Full time2025-05-31

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RAC WA Myaree, Western Australia, Australia

Join or sign in to find your next job

Join to apply for the Team Leader role at RAC WA

RAC WA Myaree, Western Australia, Australia

2 days ago Be among the first 25 applicants

Join to apply for the Team Leader role at RAC WA

Get AI-powered advice on this job and more exclusive features.

Looking for an opportunity with a reputable WA brand that values work-life balance? At RAC Auto Services , we operate over 10 centres throughout the Perth metro area, offering the security of guaranteed working hours and clear start-stop times. We’re currently seeking a passionate and driven Workshop Team Leader for our Myaree facility.

As a Workshop Team Leader at our Myaree centre, you’ll manage and motivate a dedicated group of technical experts, ensuring daily operations run seamlessly in a safe, supportive environment. You’ll also have direct involvement in quality checks, fault diagnostics, and adherence to safety and regulatory requirements.

What's On Offer

• Competitive Pay & Benefits & Rewards
• 9-day Fortnight - discover how you can earn full-time wages while enjoying the convenience of a nine-day fortnight.
• Overtime and penalty rates as applicable
• Access to over 100 retail partner discounts
• Leadership development programs to refine your management skills
• Positive work environment
• Free roadside assistance
  
  

What Are We Looking For

• Qualified Automotive Technician
• Licensing: C-Class Driver’s License and Motor Vehicle Repairer’s License
• Technical Skills: Comprehensive background in servicing, repairs, and diagnostics
• Leadership Abilities: Proven capacity to motivate and mentor a diverse team
• Organizational Strength: Capable of prioritizing tasks, managing workload, and resolving conflicts
  
  

How to Apply?

Ready to elevate your career at RAC Auto Services? Click Apply Now to begin your journey. For any questions or additional information, please contact: Lorretta Jackson, Talent Acquisition Partner (Motoring and Home Services)

• 9436 4356 |
  
  

Supporting Diversity & Inclusion

RAC is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application or contact for assistance through the recruitment process.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Consumer Services

Referrals increase your chances of interviewing at RAC WA by 2x

Sign in to set job alerts for “Team Lead” roles.

Perth, Western Australia, Australia 1 month ago

Perth, Western Australia, Australia 1 hour ago

Joondalup, Western Australia, Australia 4 days ago

Perth, Western Australia, Australia 3 weeks ago

Perth, Western Australia, Australia 1 week ago

Perth, Western Australia, Australia 2 weeks ago

Mosman Park, Western Australia, Australia 2 days ago

Perth, Western Australia, Australia 2 weeks ago

Perth, Western Australia, Australia A$139,860.00-A$149,485.00 1 week ago

Project and Order Manager - Team Lead AP

Perth, Western Australia, Australia 2 weeks ago

Perth, Western Australia, Australia 2 days ago

Leederville, Western Australia, Australia 6 days ago

Perth, Western Australia, Australia 2 weeks ago

South Perth, Western Australia, Australia 1 week ago

Perth, Western Australia, Australia 1 week ago

Perth, Western Australia, Australia 2 weeks ago

Perth, Western Australia, Australia 4 months ago

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Perth, Western Australia, Australia 1 day ago

Perth, Western Australia, Australia 2 days ago

Perth, Western Australia, Australia 6 days ago

Perth, Western Australia, Australia 1 week ago

Perth, Western Australia, Australia 1 month ago

Spearwood, Western Australia, Australia 6 days ago

Perth, Western Australia, Australia 1 day ago

Wattleup, Western Australia, Australia 2 weeks ago

East Victoria Park, Western Australia, Australia 6 days ago

Identity and Access Management (IAM) Team Lead

Perth, Western Australia, Australia 2 weeks ago

Perth, Western Australia, Australia 3 days ago

Perth, Western Australia, Australia 6 days ago

Hilton, Western Australia, Australia 3 weeks ago

Assistant Manager - Perth Venues - Numerous Positions

Kings Park, Western Australia, Australia 1 day ago

Assistant Area Manager - Clinical Coding

Perth, Western Australia, Australia 1 week ago

Cannington, Western Australia, Australia 1 week ago

Perth, Western Australia, Australia 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Join to apply for the Team Leader role at Aware Super

1 week ago Be among the first 25 applicants

Join to apply for the Team Leader role at Aware Super

Direct message the job poster from Aware Super

Your SUPER career starts here
As one of Australia's largest profit-for-members superannuation funds, we always remember whose money it is and whose future we're looking after. We work to reimagine a new way forward for our 1.1 million members and their communities. Each other. And our world.

Sound good? Learn more about us and what we do at awaresuper.com.au

Your New Role
The Team Leader role is responsible for building and leading a high performing member-focused team to deliver a 'Members First' experience to Aware Super members. This role is responsible for leading, coaching and mentoring a team of Service Consultants to exceed individual and team targets across, inbound/outbound, voice enquiries, written (including social media and live chat), along with and face to face member enquiries. As a Team Leader, you will also be responsible for:

• Lead a team of Service Consultants to deliver a 'Members First' experience;
• Drive and foster a strong service culture to ensure the Service Centre delivers, through all interactions, an experience aligned to our brand values and promise;
• Ensure service and advice is provided to members and employers within regulatory guidelines and compliance with all relevant legislation and business policies.
• Develop and coach a high performing team, that delivers expected service performance. Work closely with other Team Leaders and across the value stream to improve First Contact Resolution and overall member satisfaction.

This is a 12 month full time opportunity, based in Perth CBD.

How do you exceed our expectations?

• The idea of being part of our growth is exciting and you want to play a pivotal role in making super simple;
• Strong leadership experience and skills in a contact centre, with expertise in developing and leading high performing, engaged teams (preferably in a financial services environment);
• High level of skill and experience in coaching and mentoring others;
• Extensive superannuation/financial services industry knowledge including relevant legislation;
• Strong interpersonal skills including effective stakeholder management and the ability to communicate across a broad and varied audience;
• Experience in leading and influencing change;
• Excellent written and verbal communication skills and experience delivering presentations; and
• You are balanced in accepting risk in any decision you face. You are curious to understand risk context and choose to speak up as we simplify, learn and grow.

Employee Experience
We understand that not everyone works in the same ways. We value flexibility and know that it helps you manage work and life.

Why you'll love working at Aware Super:

• Have a super impact: You'll think big and care deeply to help more Australians live their best lives in retirement.
• Be part of something super unique: You'll work to reshape super and retirement. We'll invest in your growth and give you the opportunity to work on career-defining projects.
• Work with super humans: You'll work hard and innovate, but also have some fun along the way.
• Feel super cared for: We'll support your wellbeing today, as well as in the future. Enjoy a health & fitness reimbursement, work from home technology reimbursement, salary continuance insurance and organisation-wide meeting free zones.

The Aware Super difference
At Aware Super, we believe that diversity of thought, background and experience creates better outcomes for our members and communities and a stronger sense of belonging for our people. We value a diverse workplace and strongly encourage women, Aboriginal & Torres Strait Islander people, people with cultural and linguistic diversity, LGBTQIA+ individuals, people with disabilities, and mature-age individuals to apply. We are proud to be consistently recognised as an Employer of Choice for Gender Equality and our CEO, Deanne Stewart, is a Pay Equity Ambassador.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Finance

Referrals increase your chances of interviewing at Aware Super by 2x

Get notified about new Team Lead jobs in Perth, Western Australia, Australia .

Perth, Western Australia, Australia 1 week ago

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Join to apply for the Team Leader role at NSW Department of Communities and Justice

1 day ago Be among the first 25 applicants

Join to apply for the Team Leader role at NSW Department of Communities and Justice

Location – Miranda

Employment type – Full time 12 month temporary position available

Salary – Clerk Grade 9/10 $129,464 - $42,665 per annum, plus employer’s contribution to superannuation

Your role

The Team Leader leads the frontline service delivery of housing client service teams, providing direction, support and feedback for all team members to facilitate delivery of quality client focused outcomes; contributes to asset and service delivery planning and makes decisions in relation to asset utilisation and maintenance.

Location – Miranda

Employment type – Full time 12 month temporary position available

Salary – Clerk Grade 9/10 $129,464 - 142,665 per annum, plus employer’s contribution to superannuation

Your role

The Team Leader leads the frontline service delivery of housing client service teams, providing direction, support and feedback for all team members to facilitate delivery of quality client focused outcomes; contributes to asset and service delivery planning and makes decisions in relation to asset utilisation and maintenance.

The role is pivotal in managing key relationships within a geographical area and in relation to specific housing services as well as managing the implementation of change within the team.

What You’ll Do

• Allocate workloads, monitor and report on team performance based on service priorities and program requirements to ensure service delivery commitments are met.
• Manages the team budget and the quality of work generated by the team as well as compliance with relevant policy and legislation in relation to the Housing Act and including work health and safety, equity and diversity.
• Supports development of the team, brokering or providing coaching and training as needed to maximize team performance.
• Contribute to business and performance planning at the district level and plan activities and projects to ensure the team meets broader planning and service commitments.
• Promotes and participates in community building programs and whole of government initiatives to strengthen communities and enhance opportunities for community participation.
• Establish and maintain relationships with key partners including NSW Police, Local Area Health services, Local Members, other government and non-government service providers to better meet client needs.
• Works collaboratively with other service delivery teams within the district and across Homes NSW to enhance access, effectiveness and quality of service delivery and client outcomes.
  
  

What We’re Looking For

• Strong leadership skills, including in engaging and motivating staff to achieve the best possible outcomes for clients and the department, in a high-volume work environment.
• Capacity to provide supervision, coaching and mentoring to develop team members, including new Client Service Officers during “on the job training” and a mandatory probation period.
• Skills and confidence to provide clear and constructive feedback to promote individual accountability and develop staff capability.
• Can communicate effectively to efficiently foster and manage key stakeholder engagement, both internal and externally.
• Current driver’s licence is an essential
  
  

Download the role description.

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.
  
  

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Requirements

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

• As Team Leader you will drive performance whilst balancing customer service commitments. Please provide an example that highlights your ability to achieve business targets whilst ensuring customer service delivery standards are maintained.
• Give an example of how you engaged with difficult external stakeholders to improve the relationship to assist our vulnerable clients?
  
  

Applications close Tuesday 12th August 2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Tara George on 02 8372 4894 or at

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Dakota Smith on 02 9765 5251 or via

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: The Welcome Experience

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Temporary

Job function

• Job function Information Technology
• Industries Government Administration

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