78 Quality Assurance Partner Sa jobs in Australia

Opportunity : Amazing opportunity for a Quality & Compliance Manager who wants to have ownership and work both on a local and global level.

The Quality & Compliance Manager is responsible for the developing and implementing the Company's quality management strategy, developing policies, processes, procedure, programs, and initiatives to improve operational performance and maintain required ISO certifications (9001, 13485, 14001).

The role also coordinates internal and external compliance requests in areas such as Modern Slavery, Environmental Management, and Occupational Health & Safety. Additionally, the manager oversees the collection of compliance-related information from suppliers and business partners as needed.

This is a standalone role with no direct reports. It reports to the VP of Global Operations, Quality & Compliance (US based) and collaborates closely with a globally distributed team of peers.

Key responsibilities:

• Maintain and continuously develop the Company’s Quality Management Strategy.
• Keep policies and procedures updated at all times through consulting with key stakeholders on current workflows, then drafting and updating procedures to align.
• Educate employees on the Company’s Quality Management approach and procedures and support all functions/levels to exemplify the quality culture within the company as part of daily routines to achieve company goals and objectives.
• Conduct internal audits across the Company's departments to ensure procedures are well understood, followed and current.
• Provide effective support regarding internal and external customer quality requirements by acting as liaison between customers, sales, operations, RMA and product to resolve quality issues.
• Use the Quality Management System (QMS) for the development of internal audit plans and conducting internal audits to ensure compliance with policies and procedures.
• Spearhead the ISO re-certification process for ISO9001, ISO13485, ISO14001.
• Compile and communicate internal and external audit findings to management and track to completion in the CAR/PAR (Corrective and Preventative Action) system.
• Support areas of the company where significant system nonconformance or deficiencies are identified using 8D principles and ensure that root cause is determined, verified, implemented, and validated.
• Manages Occupational, Health and Safety (OHS) procedures and implements required measures to ensure ongoing OHS compliance and helps to build a strong OHS focus throughout the organisation.
• Serves as quality issues expert in an effective manner by interacting as the primary contact with the suppliers, customers and internal stakeholders including XTG and other TTI entities.
• Distribute, collect and analyze customer feedback utilizing Net Promoter Score (NPS) to improve customer satisfaction.
• Receives and coordinates input to customers’ questionnaires relating to overall compliance, including but not limited to modern slavery, environment, employment conditions.
• Manage supplier related issues on behalf of the department to facilitate efficient and effective processes that contribute to improved company performance and enhanced customer satisfaction.
• Distribute, collect and analyze customer feedback utilizing Net Promoter Score (NPS) to improve customer satisfaction.
• Additional duties as assigned.

Requirements:

• Bachelor's Degree in related field (e.g. Business, Quality, Engineering) and 5 year's experience in quality and compliance or equivalent combination of education and experience is preferred
• Strong fundamental understanding of the ISO certification framework and principles.
• Ability to multitask and work with limited supervision on long-term ISO projects.
• Experience with modern slavery legislation and requirements.
• Comprehensive understanding of OHS regulation, guidelines and standards.
• Knowledge and understanding of sales, purchasing, product, vendors, warehousing, branch operations and systems.
• Ability to analyse operational processes and develop and recommend improvement strategies.
• Writes reports, business correspondence and presentations.
• Teamwork skills to encourage cooperation within various departments throughout the organisation.
• Strong attention to details.

Applicant must be an Australian Citizen or Australian Permanent Resident to be considered.

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The Organisation & The Role: Our client is a Tier-1 Financial Institution in Australia with a well-established 'three lines of defence' structure. This role functions as a unique 'Change Leader' for their 2LoD Risk Assurance Division.

Your Responsibilities:

• Be a 'Risk Transformation Pioneer' by redefining the quality standards of 2nd Line Risk Assurance across SOX Prudential, Operational Risk, Compliance, and Project domains in line with regulatory changes and evolving risk management practices.
• Re-engineer the 2nd Line Risk Assurance processes, lead and develop methodologies, training, and quality frameworks.
• Act as a 'Project Manager' to lead and coordinate annual assurance testing and transformation initiatives such as Analytics & Automation strategies.
• Perform independent reviews and evaluations along the 'change' process, continuously challenging the status quo.
• Maintain updates to the Risk and Compliance Assurance Manual, ensuring tools and methods are fit for purpose.
• Hold stakeholders accountable across the 3 lines of defence, up to Head-of level, to ensure responsibilities are exercised in enhancing risk frameworks and rolling out initiatives.
• Continuously identify trends and common practices adopted by peer industry players.

Requirements:

• 7+ years of experience in Financial Services, including assurance, risk & compliance, quality assurance, practice management, process optimisation, or project management backgrounds.
• Ability to standardise and optimise controls effectively and efficiently.
• Outstanding project coordination skills to successfully plan, implement, and drive change & transformation in a complex Tier-1 financial institution architecture.
• Potential leadership skills to recruit and manage a team.
• Relevant qualifications such as CA, CISA, CIA, FRM, MBA are desirable.
• Technical skills in data analytics, business intelligence, and automation are advantageous.

For further information on this role or to confidentially apply, please send an up-to-date CV to , contact Eugena Gong at , or apply directly via the 'Apply for this job' button. Only WORD FORMAT resumes will be accepted.

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Keolis Downer (KD) is a leading private provider of multimodal public transport in Australia, working collaboratively with State Governments to develop transports solutions that are tailored for all passengers, regardless of their background. In Adelaide, KD partnered with the Department for Infrastructure and Transport in early 2021 with the aim of delivering revitalized passenger train services to the local community and increasing public transport patronage across South Australia.
Following recent business changes, KD will take on the critical role of custodian of the local network over the next decade, with a focus on asset management and maintenance . In the shorter term, KD will continue to focus on the provision of customer experience and security services for the next two years, until 2027.
Alongside our government partner, Keolis Downer is focused on delivering safe and customer-focused services through our ‘Zero Harm’ and ‘Think Like a Passenger’ operating philosophies and are committed to maintaining a supportive and inclusive team environment that extends from within our organization, out to the broader community that we serve each day.
We are currently seeking a Business Partner Assurance to join our team, responsible for providing expert advice, support and assessment in assuring compliance across all business activities. The role will develop, implement and embed the Assurance Framework and Program and supporting management systems. The role's focus will be ensuring assurance practices across the organization are robust, resilient, consistent, and aligned with business risk and strategic objectives.
You will:
Lead the development and implementation of the Assurance Framework and Program.
Partner with business units to embed consistent assurance practices.
Conduct audits, maturity assessments, and compliance reviews.
Analyze data and incidents to identify non-compliance and improvement opportunities.
Provide strategic advice using industry benchmarks and regulatory insights.
Maintain assurance-related plans and registers, including legislative updates.
Support regulator relationships and stakeholder engagement.
Champion the development of Integrated Management Systems (IMS) across Safety, Asset, Environment, and Quality.
Participate in toolbox talks, team meetings, and field activities to maintain strong business engagement.
About you:

Tertiary qualifications in a relevant discipline and/or 3+ years in a senior assurance, compliance, or governance role.
Proven experience influencing organizational culture and assurance adoption.
Strong knowledge of ISO standards (9001, 14001, 45001, 31000, 15288, 55001).
Experience in developing and embedding assurance frameworks and IMS.
Familiarity with ONRSR regulatory requirements and rail infrastructure assurance.
Advanced data analysis and reporting skills.
Ability to build effective relationships, educate and mentor.
Excellent communication and stakeholder management capabilities.
What we offer:

Competitive Remuneration: Enjoy a salary package that reflects the unique value you bring, your skills and your contributions.
Work Location: Corporate and Operations based roles are accommodated at our purpose-built Dry Creek Site, with Customer Experience and Security based out of Adelaide Railway Station. Both sites offer free, secure, on-site parking.
Flexible Working Arrangements: Benefit from hybrid work arrangements, and flexible hours to balance your personal and professional life.
Family-Friendly Policies: We support growing families with a maternity and parental leave policy, as well as flexible return-to-work options tailored to your needs.
A Collaborative Team Environment: Be part of a highly supportive and inclusive team that values team-work and shared success.
Diversity, Equity, and Inclusion: Join a workplace that is committed to fostering diversity and ensuring equal opportunities for all.
Leadership Development: Access bespoke leadership programs to help you grow and excel as a leader.
24/7 Employee Assistance and Critical Incident Support: Access confidential support whenever you need it, including counselling and assistance during critical events.
The Keolis Downer culture is one of engagement and enablement – we want to hear your ideas and support you in implementing them. We are focused on developing our staff, identifying career pathways, and creating opportunity across our global network.
As part of the selection process, there are a number of checks that which may be conducted to demonstrate an applicant’s suitability for the role. This may include a National Police Check, due diligence checks, right to work checks and reference checks. Depending on the role, it may also include a Working with Children check and a Medical which includes a Drug and Alcohol screening.
Keolis Downer is committed to achieving a diverse workforce and strongly encourages applications from women and Indigenous Australians
Unlock job insights Salary match Number of applicants Skills match
Manufacturing, Transport & Logistics 1,001-5,000 employees
Keolis Downer is a leading public transport operator and a committed partner to public transport authorities in Australia. Together, we deliver safe, reliable, sustainable, and inclusive mobility services to local communities.
Established in 2009, Keolis Downer is a joint venture between Keolis, a leading public transport operator established in 13 countries, and Downer, the leading provider of integrated services in Australia and New Zealand.
Keolis Downer is a leading public transport operator and a committed partner to public transport authorities in Australia. Together, we deliver safe, reliable, sustainable, and inclusive mobility services to local communities.
Established in 2009, Keolis Downer is a joint venture between Keolis, a leading public transport operator established in 13 countries, and Downer, the leading provider of integrated services in Australia and New Zealand.
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ONCALL Group Australia Pty Ltd is a quality certified, NDIS and Child, Youth & Family registered service provider and recognised industry leader in the Disability and Community Services Sector.
We take pride in employing people who share our commitment and passion for putting the client at the center of every decision we make and delivering quality services at all times.
Are you passionate about driving quality, safeguarding, and practice excellence in disability and community services? We are seeking a Quality & Practice Lead (South Australia) to strengthen our quality systems, embed best practice, and support frontline teams to deliver safe, compliant, and participant-focused services.
Why Join Us?
Be part of a values-driven organisation committed to delivering peace of mind for the people we support.
Lead quality and practice initiatives for South Australia while contributing to a strong national team.
Work in a supportive, collaborative environment with opportunities for growth and development.
About the Role
As the state-based Quality & Practice Lead for South Australia, you will work within our national Quality, Compliance & Risk team, ensuring alignment across states while responding to local requirements. Reporting to the Quality & Risk Manager, you will:
Partner with SA operational leaders to embed quality, safeguarding, and compliance standards into daily practice.
Lead internal audits, practice reviews, and continuous improvement initiatives.
Provide coaching and guidance to staff to strengthen capability and ensure consistent application of policy and procedure.
Support incident reviews, risk escalation, and compliance reporting to meet NDIS Practice Standards, Aged Care Standards, and Child Safe Standards.
Contribute to national projects that uplift quality, safety, and service outcomes.
About You
You are more than just experienced — you’re practical, switched-on, and able to quickly assess situations and apply sound judgment. You will bring:
Strong problem-solving and analytical skills, with the ability to identify issues and drive solutions.
Experience in quality, compliance, or practice leadership within disability, aged care, or community services.
Knowledge of regulatory frameworks (NDIS, Aged Care, Child Safe).
Excellent communication and coaching skills, with the ability to engage staff at all levels.
A commitment to safeguarding and person-centred service delivery.
Relevant tertiary qualification in social services, human services, health, or related field (desirable).
How to Apply
If you are motivated by making a real difference and want to support continuous improvement across services, we’d love to hear from you. APPLY NOW as this opportunity won’t last! We will be reviewing resumes as they are received. We are proud of the work we do — and you will be too.
ONCALL is a Child Safe organisation, committed to Zero Tolerance to Abuse in care. We take seriously our responsibility to ensure the safety and wellbeing of all vulnerable children, young people and adults living with disabilities that we support. All applicants and employees must undergo mandatory screening checks. Only applicants with Australian Working Rights should apply. Indigenous Australians and Torres Strait Islanders are encouraged to apply.
Employment details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Quality Assurance
Industries: Community Services
Reminders: Referrals increase your chances of interviewing at ONCALL Group Australia. Get notified about new Quality Lead jobs in Adelaide, South Australia, Australia.

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Opportunity : Amazing opportunity for a Quality & Compliance Manager who wants to have ownership and work both on a local and global level.
The Quality & Compliance Manager is responsible for the developing and implementing the Company's quality management strategy, developing policies, processes, procedure, programs, and initiatives to improve operational performance and maintain required ISO certifications (9001, 13485, 14001).
The role also coordinates internal and external compliance requests in areas such as Modern Slavery, Environmental Management, and Occupational Health & Safety. Additionally, the manager oversees the collection of compliance-related information from suppliers and business partners as needed.
This is a standalone role with no direct reports. It reports to the VP of Global Operations, Quality & Compliance (US based) and collaborates closely with a globally distributed team of peers.
Key responsibilities:
Maintain and continuously develop the Company’s Quality Management Strategy.
Keep policies and procedures updated at all times through consulting with key stakeholders on current workflows, then drafting and updating procedures to align.
Educate employees on the Company’s Quality Management approach and procedures and support all functions/levels to exemplify the quality culture within the company as part of daily routines to achieve company goals and objectives.
Conduct internal audits across the Company's departments to ensure procedures are well understood, followed and current.
Provide effective support regarding internal and external customer quality requirements by acting as liaison between customers, sales, operations, RMA and product to resolve quality issues.
Use the Quality Management System (QMS) for the development of internal audit plans and conducting internal audits to ensure compliance with policies and procedures.
Spearhead the ISO re-certification process for ISO9001, ISO13485, ISO14001.
Compile and communicate internal and external audit findings to management and track to completion in the CAR/PAR (Corrective and Preventative Action) system.
Support areas of the company where significant system nonconformance or deficiencies are identified using 8D principles and ensure that root cause is determined, verified, implemented, and validated.
Manages Occupational, Health and Safety (OHS) procedures and implements required measures to ensure ongoing OHS compliance and helps to build a strong OHS focus throughout the organisation.
Serves as quality issues expert in an effective manner by interacting as the primary contact with the suppliers, customers and internal stakeholders including XTG and other TTI entities.
Distribute, collect and analyze customer feedback utilizing Net Promoter Score (NPS) to improve customer satisfaction.
Receives and coordinates input to customers’ questionnaires relating to overall compliance, including but not limited to modern slavery, environment, employment conditions.
Manage supplier related issues on behalf of the department to facilitate efficient and effective processes that contribute to improved company performance and enhanced customer satisfaction.
Distribute, collect and analyze customer feedback utilizing Net Promoter Score (NPS) to improve customer satisfaction.
Additional duties as assigned.
Requirements:
Bachelor's Degree in related field (e.g. Business, Quality, Engineering) and 5 year's experience in quality and compliance or equivalent combination of education and experience is preferred
Strong fundamental understanding of the ISO certification framework and principles.
Ability to multitask and work with limited supervision on long-term ISO projects.
Experience with modern slavery legislation and requirements.
Comprehensive understanding of OHS regulation, guidelines and standards.
Knowledge and understanding of sales, purchasing, product, vendors, warehousing, branch operations and systems.
Ability to analyse operational processes and develop and recommend improvement strategies.
Writes reports, business correspondence and presentations.
Teamwork skills to encourage cooperation within various departments throughout the organisation.
Strong attention to details.
Applicant must be an Australian Citizen or Australian Permanent Resident to be considered.

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About the Opportunity
The Quality and Clinical Practice Business Partner plays a critical role in enhancing client outcomes by leading continuous quality improvement initiatives across ECH's home care services.

Drawing on extensive clinical expertise and nursing practice knowledge, this role ensures regulatory compliance and promotes evidence-based best practices through the implementation of robust policies, procedures, and systems.

As a clinical leader and mentor, the Business Partner provides expert guidance to multidisciplinary teams, coaches staff through reflective practice following incidents or complaints, and advocates for person-centred care models that respect client preferences and dignity of risk.

About You
The ideal candidate will possess highly developed organisational skills, consistently thrive under pressure, maintain meticulous attention to detail, and demonstrate the ability to effectively prioritise and manage multiple competing demands within a fast-paced and dynamic healthcare environment.

You will have exceptional collaborative abilities and strong interpersonal skills, working seamlessly across multidisciplinary teams while building and maintaining strong partnerships with internal and external stakeholders to drive meaningful quality improvement initiatives that enhance client outcomes.

Ultimately, you will drive service excellence and cultivate a culture of safety, accountability, and continuous improvement that elevates the standard of care and enhances the lived experience of ECH clients.

Essential Criteria

Registered Nurse with minimum 5 years’ experience in Aged Care

National Police Check

Desirable

Relevant qualification or leadership experience in Aged Care Setting

Some Perks for You
As part of a not-for-profit organisation, you will be able to salary package up to $18,549 per year to reduce your tax.

Be MORE at ECH! We're passionate about supporting our people as much as our clients and residents. Enjoy wellbeing programs, an environment that creates meaningful connections and opportunities to grow your skills and career all topped off with competitive benefits. Ready to be part of something special? Join us and help older South Australians get MORE out of Life!

Applications close : Sunday 28th September 2025

We will be reviewing applications as they come in and will move quickly to secure the right candidate. Should you be interested in a confidential discussion, you can connect in with Mellisa Bennetts, Senior Talent Acquisition Business Partner on or

We encourage individuals from diverse backgrounds to apply, including those living with a disability, from culturally or linguistically diverse backgrounds, part of the LGBTI community, or Aboriginal and Torres Strait Islander people. If you require reasonable adjustments or would like to share your pronouns at any stage of the application or interview process, please let us know.

In submitting your application, you agree to ourECH Recruitment Process Terms and Conditions

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ONCALL Group Australia Pty Ltd is a quality certified, NDIS and Child, Youth & Family registered service provider and recognised industry leader in the Disability and Community Services Sector.

We take pride in employing people who share our commitment and passion for putting the client at the center of every decision we make and delivering quality services at all times.

Are you passionate about driving quality, safeguarding, and practice excellence in disability and community services? We are seeking a Quality & Practice Lead (South Australia) to strengthen our quality systems, embed best practice, and support frontline teams to deliver safe, compliant, and participant-focused services.

Why Join Us?

• Be part of a values-driven organisation committed to delivering peace of mind for the people we support.
• Lead quality and practice initiatives for South Australia while contributing to a strong national team.
• Work in a supportive, collaborative environment with opportunities for growth and development.

About the Role

As the state-based Quality & Practice Lead for South Australia, you will work within our national Quality, Compliance & Risk team, ensuring alignment across states while responding to local requirements. Reporting to the Quality & Risk Manager, you will:

• Partner with SA operational leaders to embed quality, safeguarding, and compliance standards into daily practice.
• Lead internal audits, practice reviews, and continuous improvement initiatives.
• Provide coaching and guidance to staff to strengthen capability and ensure consistent application of policy and procedure.
• Support incident reviews, risk escalation, and compliance reporting to meet NDIS Practice Standards, Aged Care Standards, and Child Safe Standards.
• Contribute to national projects that uplift quality, safety, and service outcomes.

About You

You are more than just experienced — you’re practical, switched-on, and able to quickly assess situations and apply sound judgment. You will bring:

• Strong problem-solving and analytical skills, with the ability to identify issues and drive solutions.
• Experience in quality, compliance, or practice leadership within disability, aged care, or community services.
• Knowledge of regulatory frameworks (NDIS, Aged Care, Child Safe).
• Excellent communication and coaching skills, with the ability to engage staff at all levels.
• A commitment to safeguarding and person-centred service delivery.
• Relevant tertiary qualification in social services, human services, health, or related field (desirable).

How to Apply

If you are motivated by making a real difference and want to support continuous improvement across services, we’d love to hear from you. APPLY NOW as this opportunity won’t last! We will be reviewing resumes as they are received. We are proud of the work we do — and you will be too.

ONCALL is a Child Safe organisation, committed to Zero Tolerance to Abuse in care. We take seriously our responsibility to ensure the safety and wellbeing of all vulnerable children, young people and adults living with disabilities that we support. All applicants and employees must undergo mandatory screening checks. Only applicants with Australian Working Rights should apply. Indigenous Australians and Torres Strait Islanders are encouraged to apply.

Employment details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Quality Assurance
• Industries: Community Services

Reminders: Referrals increase your chances of interviewing at ONCALL Group Australia. Get notified about new Quality Lead jobs in Adelaide, South Australia, Australia.

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