8 Account Management jobs in Australia
Sales Support and Account Management Assistant
Posted 4 days ago
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Step into a pivotal role with AST Networks—where comprehensive training and global support equip you to drive innovation and assist both colleagues and customers with excellence! AST Networks will provide thorough product and systems training and an introduction to the broader AST operations to ensure you are well-equipped for your role. You will provide support to both external customers and AST colleagues, processing orders, quotations and account management for key customers across direct and indirect sales channels.
Responsibilities and Deliverables: After completing your introductory training, you will:
- Assist in managing key accounts, ensuring smooth communication and support.
- Prepare quotations and maintain up-to-date databases.
- Handle customer inquiries and basic sales tasks.
- Manage Airtime Sales and assist with customer application forms.
- Oversee CRM Administration & Compliance.
- Respond to distribution emails and manage dealer orders.
- Process orders, including preparing Sales Order Confirmations (SOC).
- Support key customers via our MY AST Portal.
- Handle requests for accessories and hardware.
Training provided, with the role evolving as you grow into it. A positive, 'can-do' attitude is essential.
The Person – Bringing your personality to AST NetworksWe’re looking for someone driven, eager to learn, and adaptable to change. You take pride in getting things right the first time. You will bring with you:
- Strong verbal and written communication skills.
- A positive, self-starting attitude.
- Excellent multitasking and time management.
- A team-oriented mindset with a mature demeanour.
- High motivation and focus.
- Proficiency in Microsoft 365 Suite.
- Experience in Customer Management.
- Familiarity with CRM systems.
- Australian Citizenship or Permanent Residency.
- Background in tech-focused organizations.
- Experience in small teams with diverse staff.
- Microsoft Certified Training.
- CRM Training.
- Sales-Related Courses.
- Certificate III in Business (Administration).
- Career development and growth opportunities.
- A people-first culture—because you are our company.
- 22 days of Annual Leave (+ Public Holidays).
- An inclusive work environment for all abilities.
- Competitive salary plus superannuation.
- Long Service Awards and global staff events.
- Free On-Site Parking.
At AST Networks, professionalism, inclusion, and teamwork drive our success. We offer a supportive environment where you can thrive.
To apply please send your CV and cover letter to: Anna Thompson AST Networks, 92 Furniss Road, Landsdale, Western Australia, 6065
Applicants must have the right to work in Australia. Closing date: 31st January 2025
#J-18808-LjbffrBusiness Development Manager | Account Management | New Business
Posted 4 days ago
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We are seeking an experienced and driven Business Development Manager to grow our sales and revenue with the new and existing accounts within the Enterprise market in ACT.
About AFL
AFL Telecommunications provides industry-leading fibre optic products and services across the globe. At AFL, we offer real solutions for our customers. We have built a reputation in the fiber optics industry of consistently being on the forefront of technology and innovation globally, with a steady focus on engineering and manufacturing new products that will make a positive difference to our customers.
Our company was founded in 1984 with a single fibre optic cable and now we manufacture over two thousand products, employ over 6,000 people and consistently generate annual sales in excess of a billion dollars in revenue. AFL is proud of our impressive financial performance. Our gross profit and operating margin have remained strong and consistent, and we are making the investments and building the right team to ensure that we continue to grow and nurture our business. AFL is owned by Fujikura, a $7 billion company with a 130-year history of product innovation across a range of industries.
In Oceania, AFL employs over 160 people. We have offices in each major capital city of Australia and in Auckland, NZ; and operate two optical fibre manufacturing facilities in Victoria. We provide fibre optic solutions to the Service Provider, Hyperscale, Energy Utility, Enterprise and Industrial markets.
About the Role
As a Business Development Manager, reporting to the National Market Manager, you will be responsible for maximising sales and market share of AFL product solutions in the ACT Enterprise market.
Key Responsibilities
- Achieve or exceed planned sales levels within the target market.
- Develop and implement account and market sales strategies which generate preference for AFL product in alignment with AFL growth plans.
- Conduct regular sales calls and product presentations to position AFL and AFL’s product solutions.
- Maintain a high level of knowledge regarding AFL’s products, their applications and benefits to clients.
- Maintain project pipeline and provide activity & action summaries and forward-looking action plans.
- Provide training to clients on AFL Products Solutions.
- Be the trusted advisor for clients.
- Serve as the primary interface between AFL and our clients.
- Continuously maintain and improve skills and knowledge required to be successful in the role.
Key Requirements
- Good understanding of communications technology and emerging trends.
- Have an understanding of cabling, deployment methods, and network topologies.
- Have a solid technical aptitude and eye for detail.
- Be capable of solving technical challenges and customer problems.
- Be able to build your product, application, and market knowledge to develop a trusted advisor relationship with clients.
- Open new doors and develop business with new clients and deepen and broaden relationships with existing clients.
- Be an active listener who can develop a thorough understanding of the client requirements.
- A confident and energetic sales person who wants to grow with a dynamic organization.
- Be self-motivated and driven.
- Project management experience would be advantageous.
- Ability to work both remotely and independently.
- Knowledge of the clients and distribution channels that serve the customer base.
What makes AFL a great place to work!
You will be working with and supported by a passionate group of professionals whose mission is to connect our customers with innovative technologies, exceptional products, and high-quality customer experience.
AFL's Culture of Commitment
Our people are committed to making AFL successful, delivering value to our customers, our business, and communities around us every single day. If you’re looking for just a job where you can coast, AFL is not the place.
While we have a proven and exceptional leadership team, AFL drives decision-making down into the organisation. We know that the best concepts and processes come from people on the front line. At AFL, we’re building and nurturing a culture where each individual is empowered to contribute and enabled to truly make a difference.
Key Benefits and Perks
- Be part of an outstanding work culture.
- Novated Leasing.
- Top-up Parental Leave payments for primary and secondary care providers.
- Access to Employee Assistance Program (EAP).
- Imagine That! Community outreach program.
- Extensive L&D Resources and Opportunities.
- Ongoing opportunity to have meaningful career pathways.
- Exposure to national and global teams.
- Hybrid Work and Flexible Working Arrangement.
- Onsite parking and more…
If this sounds like the opportunity you have been waiting for, apply NOW!
#J-18808-LjbffrEL1 Assistant Director, Practice Support & Account Management
Posted 4 days ago
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Claims Operations is a large, multi-disciplinary team delivering high performance claims management. The team is made up of Claims Teams and a Practice Support and Account Management (PS&AM) Team. The team works closely with the Injury Management and Return to Work Support Team and Claims Administration and Income Support Team, collaborating to achieve positive outcomes for employees and employers. Each Claims Operations team is assigned Australian Public Service (APS) portfolios, agencies or claim types. The team is accountable for the management of claims within their portfolio; relationship management for the agencies within that portfolio and achieving claim outcomes for that portfolio.
Overview of the Role
The Assistant Director, Practice Support and Account Management leads a small team of employer account managers who provide support and monitoring of claims trends as part of their role. The team is focused on implementation of individual employer account management plans, providing service & guidance to employers, and assisting the claims teams improve performance of claims operations against targets and performance measures where required. The Assistant Director PS&AM is also responsible for the management of the Technical Support Officers, who provide induction services for new starters, technical training and subject matter expertise to the claim’s operational teams. The Assistant Director, Practice Support and Account Management reports to the Director, Claims Operations.
Qualifications and Experience
Highly Desirable
- Tertiary qualifications in a relevant field such as law, health, compensation, business or management.
- Experience in an insurance or injury compensation account management.
- Experience working in a public sector context.
Eligibility and Specific Conditions of Employment
- Character clearance (Australian Criminal History Check).
- Employee Health Declaration.
- Six months probationary period for new engagements.
- Ability to obtain and maintain a Baseline/Negative Vetting 1/2 Security Clearance.
- Specific Conditions:
- Hold and maintain a motor vehicle driver license for a motor vehicle.
- Some intra and interstate travel is required, including overnight absences.
- Comcare supports flexible working arrangements; however, different types of FWA are suitable for different types of roles to meet operational requirements and minimise WHS risks. Remote/Working from home arrangements may apply as an office/home hybrid arrangement in this role.
How to apply
Please review the Job Information Pack below and provide a statement of claims with your responses outlining what you could bring to this position including your skills, experience and knowledge relevant to the job specific capabilities and role (maximum 2 pages).
Please note: The vacancy closes at 11:59pm, Australian Eastern Daylight Time (Canberra, Melbourne, Sydney time). If you experience any issues with submitting your application, please contact
#J-18808-LjbffrAssistant Manager, Key Account Management - ANZ
Posted 2 days ago
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Herbalife Sydney Olympic Park, New South Wales, Australia
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Herbalife Sydney Olympic Park, New South Wales, Australia
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Overview
POSITION SUMMARY STATEMENT (defines the major functions/purpose of the position)
- Vital Member facing role to support, grow & optimize communications with Distributor’s across Aust & NZ
- Promote and develop local, regional and world-wide programs, events and incentives
- Regular meetings using Business Intelligence to understand opportunities and risks
- Mastery of the Marketing Plan and facilitate the business understanding with distributor
- Capitalize Recognition Program by inspiring and expanding members’ horizon from as is to “to be” vision
POSITION SUMMARY STATEMENT (defines the major functions/purpose of the position)
- Vital Member facing role to support, grow & optimize communications with Distributor’s across Aust & NZ
- Promote and develop local, regional and world-wide programs, events and incentives
- Regular meetings using Business Intelligence to understand opportunities and risks
- Mastery of the Marketing Plan and facilitate the business understanding with distributor
- Capitalize Recognition Program by inspiring and expanding members’ horizon from as is to “to be” vision
- N/A
- Business Partnership to internal stakeholders (Local/Regional/Corporate Office) and establish close rapport with external stakeholders
- Increase and maximize Herbalife’s daily consumption models by identifying and developing current and new business opportunities
- Develop and manage all Promotions for Australia & NZ
- Work with the APAC internal teams catering for meetings for BD and Regional Field Sales
- Support, manage best practice & optimize Nutrition Clubs as a key daily consumption model
- Support, manage best practice & optimize Fit Clubs as a key daily consumption model
- Possess an understanding of the City by City approach, including the business development stages activities including Deep Dive meetings
- Abreast with Sales (Regional) best practices and establish network of support
- Provide support for the Events Team with qualifications expertise
- Support Senior Manager in S&P, PT and TAB Team meetings as the Marketing Plan expert
- Support HN Grow and other identified innovative Member solutions to drive growth
MINIMUM QUALIFICATIONS:
The following are the minimum qualifications which an individual needs in order to successfully perform the duties and responsibilities of this position.
Skills/Education/Experience:
- Tertiary Qualification
- B2B experience is highly preferred, not a must
- Possess an international outlook and is comfortable to embrace multiculturalism
- Discipline and highly motivated performance contributor
- An activator who can construct business strategies and plans to reality
- Highly energetic and able to maintain calm amidst competing deliverables
- Uphold Integrity, Discipline and Professionalism
- Willing to travel domestically, internationally and/or be away from home as applicable
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.
Light: Office work, some lifting, considerable walking
WORK ENVIRONMENT:
In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.
- The office is clean, orderly, properly lighted, and ventilated
- Noise levels are considered low to moderate.
- Seniority level Entry level
- Employment type Full-time
- Job function Sales and Business Development
- Industries Wellness and Fitness Services
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#J-18808-LjbffrRegional Director of Technical Account Management - East New Remote US
Posted today
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Remote US
Regional Director of Technical Account Management - East
As part of our rapid growth, we are looking for aRegional Director of Technical Account Management to join our team! This person will lead a team of 5-10 TAM, each responsible for several assigned accounts, maintaining a single-minded focus to ensure clients are extracting the most value out of their Axonius investment, and reduce churn. This TAM leader should have a great track record working with teams and translating complex technical issues into tangible solutions. Collaboration with our most strategic customers is a primary responsibility, demonstrating comprehensive knowledge of the Axonius platform. You will forge relationships with our customer’s leadership, developing a deep understanding of their Axonius drivers, guide the TAMs in sharing technical best practices, and lead the TAMs through the handling of any major incidents, managing the customer’s expectations and communications through the resolution of such incidents.
The ideal TAM Regional Director is a team player, enjoys working hard, exhibits professionalism, is dedicated to meeting and exceeding expectations, building relationships, has excellent collaboration skills, can learn new technologies quickly, and uses their time efficiently. There may be some occasions requiring travel to customer sites and may need to be available for some after-hours calls depending on the customer’s needs.
Responsibilities
- Lead a regional team of proactive TAMs, ensuring the success of their customers along with the growth and nurturing of their skillsets.
- Develop relationships with key business and IT stakeholders and become an expert on a customer’s implementation by understanding their top business goals and priorities.
- Help customers achieve their business goals and outcomes by providing timely, proactive recommendations that will benefit customers’ ongoing usage of Axonius.
- Help your team become a trusted advisor to their customers with both key business and technical decision-makers.
- Guide the team on identifying key industry business process areas for opportunity to use the Axonius platform.
- Guide the team in leveraging Axonius customer health frameworks and providing relevant technical recommendations on solutions specific to customers’ business needs.
- In support of the overall Customer Success strategy, monitor and identify trends in Axonius adoption and utilization, use case development and value tracking, using this data to get ahead of and prevent churn.
- Provide timely account or issue executive-level summary status reports both internally and to the customer.
- Identify and collaborate with internal teams to mitigate renewal risks for both license and success plans subscriptions.
- Drive the TAM team in working closely with sales to identify additional opportunities for Axonius products and growth in customer environments.
Experience/Skills Required
- 5+ years relevant work experience in one or more of the following: Enterprise Architecture, Technology Consulting, Customer Success, Technology Solutions Development, Technical and/or Solutions Architecture.
- 3 + years of experience leading a team of Technical Account Managers providing direct oversight to engagement deliverables and overall health, as well as direct alignment to customer executive stakeholders
- Experience in dealing with large, complex, distributed systems scale business.
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
- Ability to prioritize, multi-task, and perform effectively under pressure.
- Aptitude for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features.
- Strong knowledge of business processes (Sales, Service, Marketing, Support), business applications, and automation.
- Thorough familiarity with the database, application, endpoint, network, and cloud platform technologies
#LI-MS5
#LI-REMOTE
Axonius is committed to fair and equitable compensation packages. A candidate’s salary will be based on qualifications and relevant experience. In addition to a competitive salary, our packages include stock options, attractive benefits, and an annual bonus.
Annual Salary Range (does not include bonus or equity)
$200,000 - $220,000 USD
A little more about Axonius:
Axonius transforms asset intelligence into intelligent action. With the Axonius Asset Cloud, customers preemptively tackle high-risk and hard-to-spot threat exposures, misconfigurations, and overspending. The integrated platform brings together data from every system in an organization’s IT infrastructure to optimize mission-critical risk, performance, and cost measures via actionable intelligence. Covering cyber assets, software, SaaS applications, identities, vulnerabilities, infrastructure, and more, Axonius is the one place to go for Security, IT, and GRC teams to continuously drive actionability across the organization. Cited as one of the fastest-growing cybersecurity startups, with accolades from CNBC, Forbes, and Fortune, Axonius covers the lifecycle of millions of assets for leading customers across industries and around the world.
At Axonius we support a diverse and inclusive workplace and believe in equal employment opportunity. We welcome people of different backgrounds, experiences, abilities and perspectives, regardless of race, color, ancestry, religion, age, sex, gender identity, national origin, sexual orientation, citizenship, marital status, disability, or Veteran status.
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#J-18808-LjbffrBusiness Development Account Management TGA
Posted 2 days ago
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Overview of the role
As a Business Development Account Manager (BDAM) , you’ll own and grow a portfolio of Trade, Government, Academic clients across ANZ. This is not just about renewals —it’s about strategic account expansion, deepening relationships, and unlocking new revenue opportunities .
You will:
- Balance revenue growth with client success , ensuring long-term partnerships.
- Ensure high renewal rates while identifying upsell and cross-sell opportunities.
- Act as a strategic advisor , helping clients leverage insights for profitable growth, innovation, and competitive advantage.
- Navigate complex, multi-stakeholder corporate environments , demonstrating clear ROI and strategic value.
- Build executive-level relationships , becoming a trusted advisor within client organizations, expanding engagement and usage.
- Represent Euromonitor as a thought leader at industry events and corporate forums, driving brand visibility and new business opportunities.
Success is measured by your ability to exceed revenue targets, significantly expand existing accounts, and deepen strategic client relationships .
Key responsibilities
Renew & Expand Existing Accounts
- Proactively identify growth opportunities within existing client portfolios, managing a robust pipeline.
- Align Euromonitor solutions closely with clients’ strategic goals and priorities .
- Effectively navigate and manage multi-stakeholder decision-making processes to demonstrate the strategic value and ROI of our intelligence .
Own the Client Relationship
- Cultivate and maintain long-term relationships at senior executive levels .
- Position Euromonitor as an essential partner to clients’ strategic decision-making processes .
- Continuously expand your network within client organizations to deepen engagement and ensure sustained growth.
Deliver Strategic Value
- Act as a strategic consultant to corporate executives, enabling them to use Euromonitor’s insights for business growth, innovation, and market leadership .
- Collaborate with internal teams to deliver tailored, high-impact research and consulting solutions addressing specific client challenges.
- Strengthen market visibility and identify opportunities for further commercial growth through strategic networking .
Client Training & Support
- Conduct strategic client trainings and demos to ensure maximum utilization and value extraction from Passport.
- Encourage client feedback to continually enhance the value and relevance of our market intelligence offerings.
Who You Are
· Proven track record in Government Sales and or Account Management in ANZ.
· Strategic thinker who understands corporate decision-making.
· Revenue-driven professional , adept at exceeding ambitious targets.
· Exceptional communicator , capable of influencing senior stakeholders.
· Highly driven individual who thrives in high-performance, competitive environments.
Preferred Experience
- 3+ years in Government account management, business development, or consultative sales .
- Experience in market intelligence, consulting, or B2B sales preferred.
- Strong negotiation, networking, and presentation skills.
- Data-driven, with a business case mindset .
Director Sales & Account Management
Posted 2 days ago
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We are Australia’s and New Zealand’s #1 Food Management Platform.
We are an innovative fast-growing tech company in the Food & Beverage industry and our goal is to revolutionise food in the office. We have been around in Australia for almost two decades and we are just getting started. We are part of Berlin-based B2B Food Group, which is active in eight countries with more than 3,000 partners, including some of the most prominent enterprises in finance, tech, and law.
This is a pivotal moment for the business, we’re entering our next phase of explosive growth in redefining workplace food experiences - and we’re looking for a Sales Leader who’s hungry to grow our Sales and Account Management team to the next level across Australia, New Zealand and Singapore.
About the Role
As our Director of Sales & Account Management, you’ll be at the forefront of redefining how workplaces across Australia (and beyond) experience food. This is a rare opportunity to lead the commercial engine of Australia’s #1 Food Management Platform - shaping strategy, closing major deals, and empowering a high-performing team to deliver exceptional value to some of the country’s most prominent enterprises. You’ll own our growth agenda across new business and key accounts, while elevating the success of our Account Managers. If you’re a strategic leader who thrives on impact, thrives in a fast-paced environment, and wants to scale a market-leading platform during a period of explosive growth - this role is made for you.
Key Responsibilities
- Sales Leadership: Oversee and manage all Key Account Managers across states, drive performance, and set a high bar for client acquisition and retention.
- Commercial Strategy: Define and execute sales strategies to grow revenue, increase market share, and improve customer lifetime value.
- New Business Development: Drive the acquisition of new enterprise clients by leading national catering tenders and securing high-value workplace food partnerships that fuel EatFirst’s growth across Australia.
- Team Development: Actively hire and build a high-performing sales team. Mentor junior team members and develop them into future leaders.
- Customer Relationships: Build strong relationships with enterprise and strategic customers. Represent EatFirst with professionalism and customer-first thinking.
- Cross-Functional Collaboration: Work closely with Operations, Product, Marketing, and Finance to ensure customer satisfaction and alignment with company goals.
- Sales Process Optimisation: Implement scalable sales processes, tools, and reporting to improve conversion, retention, and growth.
Skills and Qualifications:
- Experience : 6+ years in sales leadership, account management, or business development roles in B2B or enterprise sales, ideally in services, hospitality, SaaS, or corporate catering. Experience managing teams in high-growth environments is preferred.
- Customer Centricity: A deep understanding of customer needs, with a proven ability to build trust and deliver tailored solutions.
- Sales Strategy: Demonstrated experience in building scalable sales processes, forecasting, and performance tracking.
- Leadership: Strong people leadership with a track record of developing and empowering high performing sales teams.
- Communication: Excellent verbal and written communication skills; able to influence senior stakeholders and lead customer conversations.
- Growth Mindset: Entrepreneurial, adaptable, and excited by building something with impact.
What we offer:
This is a great opportunity to join a forward thinking team with a proven track record of success. What this role offers…
. a Career with a Purpose
- Grow your career with the market leader and innovation champion of its industry
- Work with an incredibly supportive and high-performing team
- Help to shape how offices order food and provide a great experience to their staff
. Compensation with Benefits
- Attractive salary package with paid parental leave benefits
- Birthday leave
- Gym perks and referral bonus for new hires
… an Upbeat Office & Team Culture
- Twice weekly team lunches, food samples, and a fully stocked pantry with snacks and drinks
- Monthly team events
- Diverse, open, respectful, and upbeat company culture
- Seniority level Director
- Employment type Full-time
- Job function Sales and Business Development
- Industries Food and Beverage Services
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About The Latest Account management Jobs in Australia!
Product Specialist - Account Management
Posted today
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Job Descriptions
- Leading Medical Device Distribution Company
- Flexible working arrangements, supportive environment
- Onsite parking and Close to Public Transport
Our passion is health, and our purpose is helping to make life better for others. As an organisation, we are guided by a set of values - Accountable, Agile, Authentic and Customer Centric that define our character and culture. We encourage and support employees to live our values every day, whilst offering a range of benefits including health insurance discounts, career opportunities across the EBOS Medical Technology Division, generous parental leave, employee referral programs, employee share program, opportunity to purchase leave, volunteer leave, flexible work arrangements and financial rewards for individual and company performance.
Reporting to the Omnichannel Divisional Manager, you will join our growing team in an established and exciting part of our business, where you will be given every opportunity to grow your career and make a sustainable impact. In this role as a Remote Sales Product Specialist, you will have a consultative approach to sales, working as a partner with internal and external stakeholders to enhance our product range and offerings.
You’ll be responsible for:
- Always upholding our LifeHealthcare values and being an active key member of our team.
- Driving sales by identifying, developing and securing all relevant sales opportunities
- Serving as a Remote Sales Product Specialist for pre-defined territory and accounts to achieve or exceed assigned sales quotas and all the relevant goals and metrics.
- Generating market interest and close sales by executing product and segment marketing activities such as product demonstrations, focus areas or campaigns.
- Actively solicit all LifeHealthcare product opportunities, referring leads as appropriate
- Building relationships and trust with customers, be a key part of their buying decisions.
- Acting as a key point of contact for customers, providing expert advice and support related to the product.
- Understanding customer buying patterns and use it to schedule and plan calls.
- Contributing to the fiscal revenue goal and execute tactical activities.
- Savvy interpersonal skills; excellent communication and rapport building skills
- Excellent customer service skills; always understands and delivers exemplary customer support.
- Professional presentation and ‘presence’
- Worked autonomously but are also a team player
- Positive attitude; outgoing and friendly, self-motivated
- A ‘can do’ attitude: Enthusiastic and energetic
- The ability to quickly establish credibility with all levels of customer base
- Excellent planning and organizing skills and be able to deal with ambiguity
- Good time management skills; well organised, able to set and reset priorities
- Strategic agility with strong commercial acumen
If this sounds like something you want to be a part of, APPLY now for the opportunity to advance your career with a leading distributor, bringing world leading medical technology to patients in Australia and New Zealand.
This position is for candidates who have the right to work in Australia. We are not able to offer sponsorship to persons without working rights and your application will not be considered.
*No agencies please, we have this one covered* #J-18808-Ljbffr